🔒 Frequently Asked Questions

The primary difference between a DVR (Digital Video Recorder) and a 4K NVR (Network Video Recorder) system is how they process and handle video data: DVRs use analog cameras and process data at the recorder, while NVRs use IP cameras that process video at the camera, allowing for superior 4K resolution, easier cabling (PoE), and better scalability.

Key Differences

• Video Quality: 4K NVR systems offer true 4K resolution (8MP/12MP) at higher frame rates, producing much sharper images. DVR systems are usually limited to lower resolutions.
• Camera Type & Wiring: NVR systems use IP cameras connected via Ethernet (Cat5e/Cat6) with PoE. DVR systems use analog cameras via coaxial cables (BNC) with separate power cables.
• Data Processing: NVRs receive pre-processed digital video from cameras. DVRs convert raw analog signals into digital.
• Scalability: NVRs are easier to expand; DVRs are limited by physical BNC ports.
• Cost: NVR systems typically have a higher initial cost; DVR systems are more budget-friendly.

Which Should You Choose?

• Choose 4K NVR: If you need high-definition, smart motion detection, and future-proof scalability.
• Choose DVR: If you have existing coaxial cabling or need a budget-friendly system for basic security needs.

Our base systems include an 8-channel recorder, which means you can connect up to 8 cameras total.

Pricing for additional cameras:

• DVR HD Cameras: $90 each
• 4K NVR IP Cameras: $125 each

Each additional camera includes installation and wire (up to 60 ft for DVR, 100 ft for NVR).

Every system includes:

• ✅ 8-channel recorder with 1TB hard drive
• ✅ 2 cameras with night vision
• ✅ Professional installation. (Wire molding and conduit to hide exposed wires is extra. WiFi Modules and long internet wire runs are extra.)
• ✅ All necessary wiring (60ft/camera for DVR, 100ft/camera for NVR)
• ✅ Remote access setup (requires active internet connection)
• ✅ 1-year manufacturer equipment warranty, 30-day installation warranty
• ✅ Basic training on how to use the system

Installation time varies based on the number of cameras and your property layout:

• 2-camera system: 2–4 hours
• 3-camera system: 3–5 hours
• 4-camera system: 4–6 hours

We complete most installations in a single visit.

Yes! We provide professional wire concealment as part of our installation:

• Running wires through attics or crawl spaces
• Drilling through walls when necessary
• Using wire molding/conduit for exposed runs. This is an additional cost. 
• Keeping everything neat and professional-looking

We discuss the best routing options during your consultation.

No problem! Additional wire is available for $0.25 per foot.

We'll measure your property during the consultation and let you know exactly how much wire is needed. We can run cameras up to 300+ feet from the recorder if necessary.

Yes! Remote viewing is included with every system as long as you have an active internet connection.

• View live camera feeds from anywhere
• Review recorded footage
• Get motion alerts (if configured)
• Access from iPhone, Android, or computer

We'll show you how to use the mobile app during installation.

Absolutely! All our cameras have infrared night vision.

• Automatically switches to night mode in darkness
• Clear black-and-white video at night
• Typical range: 60–100 feet in complete darkness
• No additional equipment needed

With the included 1TB hard drive, you can typically store:

• 2 cameras: up to 60 days of 24/7 recording
• 3 cameras: 30–45 days of 24/7 recording
• 4 cameras: 20–30 days of 24/7 recording

The system automatically overwrites oldest footage when the drive is full. Larger hard drives are available if you need longer storage.

Yes! All our outdoor cameras are weatherproof and rated for outdoor use.

• Rain, snow, heat, and cold resistant
• IP66 or IP67 weatherproof rating
• Operating temperature: -22°F to 140°F
• Designed for year-round outdoor use

Payment is due at installation.

We accept:

• 💳 Credit/debit cards (via Square)
• 💵 Cash
• ✅ Check

No deposit required to schedule your installation!

No monthly fees unless you choose cloud storage with NVR systems!

• ❌ No required cloud storage subscription
• ❌ No monitoring fees
• ❌ No hidden costs

You own the system completely. Everything records locally to your hard drive, and remote access is free forever as long as you have internet access.

Your quote is all-inclusive:

• ✅ Equipment (recorder, cameras, hard drive)
• ✅ Professional installation labor
• ✅ All wiring and mounting hardware. (Wire molding and conduit to hide exposed wire is extra.)
• ✅ Remote access setup
• ✅ Training on how to use the system
• ✅ Sales tax

Final pricing may vary based on distance, wall/attic access, cable length, and camera placement complexity.

1-Year Warranty on all camera equipment and 30 days on installation.

• Product defects (camera materials, hardware)
• Installation-related issues
• Wiring problems
• Mounting and positioning

Yes! We provide ongoing support:

• 📞 Phone support for questions
• 📧 Email support
• 🔧 Service calls if needed

Call us anytime at (931) 385-2240 if you need help.